You may have not downloaded video before. Be careful here. After you click on icon, "Click on Me" don't touch anything else with your cursor or arrow on the mouse or keyboard. The download may take 25 minutes depending on your internet connection. This is especially true for dial-up connections. Again, don't touch anything else after "Click on Me". Sit back and wait. When you hear Stu sings, the video is open. Then, you can either touch the refresh button, or select "Refresh" from your "View" menu or you can hit the "F5" key to repeat the video.

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